We collect Personal Data about you that you provide to us when using the Site and/or App. Personal Data may include your name, address, phone number, credit card details, e-mail address, hotel name, hotel location and/or length of stay. We also collect non-personally identifiable information, which may be linked to your Personal Data, including your log-in name, IP address, geographic data, operating system type, nationality and password, and search preferences related to specific searches, as well as other generic Internet usage related data
To conduct bookings and payment transactions for the services available on the Site. To send emails, SMS and other communications for providing services, Promotions, responding to inquiries, and/or other requests or questions. We also collect our guests’ nationality, date of birth, gender, for statistical analysis purposes.
To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. Personal And Contact Information Are Also Used To Contact The Visitor When Necessary And When There Is Any Interesting Subject That May Relate To The Customer’s Interest Based On Their Demographic Information.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.
You should write your Booking ID provided at the time of booking along with your Contact number in all further communication with us regarding a particular issue. This enables us to help to resolve the grievance faster.
You can write to firstname.lastname@example.org!